Jump to content
chain

Microsoft offers a temporary workaround for Patch Tuesday printer crashes

Recommended Posts

  • Administrators

Earlier this week, Microsoft released a whole bunch of updates for Windows 10 users. These updates also included KB5000802 cumulative update that caused PCs to crash with 'APC_INDEX_MISMATCH' BSOD error when trying to use printers.

Yesterday, Microsoft acknowledged the issue and confirmed that the company was working on a fix for the problem. Now, it has updated the Windows Health status page to include a temporary workaround for the problem. According to Microsoft, the bug affects a subset of Type 3 printer drivers and does not affect Type 4 printers. As such, the company has shared a video for users to follow and fix the issue temporarily.

If you are unsure about the type of printer drivers you have, you can follow the steps below to check it:

REad More Here

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...